Shipping policy

At Shlalah, we aim to deliver your order with care and efficiency. Please find the details of our shipping process below.

Shipping Destination

We currently ship within the United Arab Emirates only.

Shipping Carrier

All orders are delivered through United Emirates.

Delivery Fee

A flat shipping fee of 30 AED applies to all orders.

Processing Time

Orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Once dispatched, delivery typically takes 2 to 5 business days, depending on your location within the UAE.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking details where available.

Incorrect Address

Please ensure that your delivery address and contact details are accurate at checkout. Shlalah is not responsible for delays or failed deliveries due to incorrect or incomplete address information.

Delivery Issues

If you experience any issues with your delivery, please contact us at info@shlalah.ae, and our team will assist you as soon as possible.

Return Shipping Costs

Return shipping costs are covered by the customer.

Contact Us

For any questions regarding shipping or delivery, please contact us at:
info@shlalah.ae